Shipping Policy

Delivery information:

We ship all our products Within The UK

Deadline for ordering: 5:00  PM (GMT) Greenwich Mean Time (London)

Order Handling time: 1-2 business days  Monday through Friday

Order transit time: 3-5 business days Monday through Friday

Shipping Fee:

We offer Express Shipping for a flat rate of £10.00 throughout the UK for all orders.

Order deadline

5:00  PM (GMT) Greenwich Mean Time (London)

Delivery address :

It is your responsibility to provide a complete and accurate delivery address when placing your order. Please ensure you provide all necessary information including the recipient’s name, full address, apartment number, postcode and a contact telephone number.

Receipt of delivery:

Upon receipt of your order, please inspect the condition of the packaging and product. If you notice any damage or discrepancies, please report them immediately to the carrier and contact us as soon as possible.

Restocking Fee:

No, we do not have a restocking fee.

Non-delivery:

In rare cases, we may be unable to deliver your order due to circumstances beyond our control. If we are unable to deliver your order, we will notify you and provide you with a refund, if applicable.

Please note that all deliveries are subject to the General Terms and Conditions of Sale available on our website. For more information, please consult the General Terms and Conditions of Sale.

Contact us

Customer Support: 24/7

Physical Address: Leighton Buzzard Road, Hemel Hempstead, HP1 3BA, United Kingdom

Phone Number: +44 7457 412566

Email: support@choicepetsupplies.shop

Customer Service Hours: 8:00 AM to 5:00 PM, Monday through Friday

Order Cut-off Time: 5:00  PM (GMT) Greenwich Mean Time (London)

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